The following payment methods apply exclusively to retail purchases made through www.liokastro.com.

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1. Debit or Credit Card

You may complete your purchase using a debit or credit card through the secure payment systems available on the website.

Supported cards are displayed during checkout.

Transactions are processed through a secure connection and may use security technologies such as SSL encryption and, where supported by the relevant bank or payment provider, 3D Secure authentication.

Liokastro / Methonean Terra G.P. does not store your full payment card details or CVV security code.

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2. Apple Pay & Google Pay

Where supported by your device, browser and payment provider, you may use:

• Apple Pay

• Google Pay

These options are displayed automatically during checkout when available.

 

3. PayPal

Where PayPal is available as a checkout option, you may complete payment through your PayPal account.

The transaction is processed within the secure environment of the relevant provider.

 

4. IRIS

Where available as a payment method, you may use IRIS Payments in accordance with the instructions displayed during checkout.

Payment is considered completed once the transaction has been confirmed by the relevant banking or electronic payment system.

 

5. Bank Transfer

Where bank transfer is offered as a payment option, you may transfer the total order amount to the bank account displayed during the ordering process or otherwise provided by Liokastro.

We recommend including the following in the payment reference:

• customer name,

• order number, where applicable.

The order will proceed once payment has been confirmed.

Any bank transfer fees are payable by the customer unless otherwise stated.

 

6. Payment Methods Available at Checkout

The final payment options available are displayed during checkout.

Available methods may vary depending on:

• country,

• device,

• browser,

• payment provider,

• availability of the relevant service.

Liokastro may add or remove payment methods depending on the services available from its payment providers.

 

7. Transaction Security

The security of online transactions is an important priority.

The website uses a secure SSL connection and payments are processed through specialised payment service providers.

Methonean Terra G.P. does not have access to the full payment card details entered within the secure environment of the payment provider.

Transactions may also be subject to additional authentication procedures applied by your bank, card issuer or payment service provider.

 

8. Payment and Order Confirmation

Following successful payment, the order is registered in the system and a confirmation may be sent to the email address provided by the customer.

If payment is declined, cancelled or not completed, the order may not be considered successfully completed.

If a charge appears but you do not receive an order confirmation, please contact us so that the transaction can be reviewed.

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9. Prices, VAT and Shipping Costs

Prices displayed for retail purchases through the website include the applicable VAT unless otherwise stated.

Any shipping charges or other additional costs are displayed before final confirmation of the order.

 

10. Retail Receipt

For each completed retail purchase through the website, the appropriate retail sales receipt is issued in accordance with applicable Greek tax legislation.

The relevant document may be provided electronically or otherwise made available to the customer as specified during the ordering process.

 

11. Refunds

Where a refund is due under applicable law or Liokastro's returns policy, the refund will generally be processed using the same payment method used for the original transaction.

The time required for the refund to appear depends on the payment provider, bank or card issuer.

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12. Payment Issues

If you experience any issue with your payment or believe that an incorrect or duplicate charge has occurred, please contact us:

Liokastro | Methonean Terra G.P.
Griva Digeni 2
Agios Dimitrios, Athens 17342
Greece
Email: liokastro.oliveoil@gmail.com
Telephone: +30 6937 182 908
Website: www.liokastro.com